Residential Moving in West Hollywood, CA

Moves that start and end inside California are regulated by the Department of Consumer Affairs Bureau of Household Goods and Services (BHGS), not the CPUC, which stopped regulating household movers on July 1, 2018 under Senate Bill 19. Popeye Moving & Storage operates under CAL T 189749 for moves inside California, holds USDOT 1472924 and MC 498816C for interstate work, and is fully insured. You can check any mover's permit with BHGS at bhgs.dca.ca.gov or on (916) 999-2041 before you book, and complaints about a California household mover go to BHGS.

Yes. Estimates and quotes are free, including in-home and video estimates, and a video survey lets Popeye give you a guaranteed binding price. On a move inside California the price is set in writing before anything is loaded, with a Not To Exceed figure that caps the bill unless you agree to a written Change Order For Services for added work. A verbal rate over the phone is not an estimate. Before your move you should also receive the booklet Important Information for Persons Moving Household Goods (within California). Call (310) 823-9510 - the office is open 6 AM to 9 PM, seven days a week, including Sunday.

California's tariff rules for local hourly moves charge travel time between the origin and the destination at twice the actual driving time. It is a regulated charge, not padding, and traffic at the time of day you move affects it. We explain how it applies to your move at the estimate so it is not a surprise on the bill.

It depends on the city and the street. Each city in the service area sets its own rules for truck parking, notice periods and signs, so the permit position is confirmed for your specific address during planning. In Pasadena, Popeye has insurance on file with the city, which qualifies it for the two working day minimum for moving permit issuance.

For apartments and condos we confirm elevator reservations, loading zones and any certificate of insurance the building requires before the date is set. Hillside homes and narrow streets often mean a smaller truck or a shuttle from a larger truck parked nearby, which is the standard method on restricted-access properties and is priced at the estimate. Properties with no vehicle access are discussed on the phone before a date is confirmed.

Typical Los Angeles ranges are $350 to $650 for a one-bedroom apartment local move and $150 to $200 per hour for a two-person crew and truck on local residential moves. These are typical ranges, not a quote. In a walk-up, the floor and the stairwell drive the hours, and on a move inside California your price is set in writing before anything is loaded, with a Not To Exceed figure.

Yes. Popeye holds CAL T 189749 for moves inside California and USDOT 1472924 and MC 498816C for interstate work, and is fully insured. California household movers have been regulated by the Bureau of Household Goods and Services (BHGS), not the CPUC, since July 1 2018 under SB 19. California requires a written estimate, and the Not To Exceed figure agreed in writing is what caps your bill.

Yes. In-home and video estimates are free, and a video survey can lead to a guaranteed binding price. Show us the floor, every flight of stairs, the turns in the stairwell and the walk from the curb to the door, because an inventory alone will not give an accurate figure in a walk-up.

Yes. Popeye offers full-service vaulted storage at its own warehouse at 5509 1/2 S Centinela Ave in Mar Vista. Goods are placed into vaults at the warehouse the same day as pickup, with no overnight hold on the truck. There is no unit or key; our crews handle the goods, the space is climate controlled, and there is no minimum or maximum term.

Possibly. The City defines an oversized move as one using a vehicle over 24 feet long or weighing more than three-quarters of a ton, which catches many moving trucks. We establish truck length and weight at the first call, and current rates are confirmed with the City's parking permit office rather than assumed.

The City states that a vehicle parked in the reserved space during the permit period is illegally parked, and Parking Enforcement can be contacted. If the signs have gone missing, the permit holder may still park as long as they have and display the approved permit.

We stay out of tenancy advice. West Hollywood's eviction code covers all residential rental units in the city, whether rent-stabilized or not, and questions about your tenancy belong with the City's Rent Stabilization Division at RSD@weho.org. We plan the move itself and work to the dates you give us.