Long-Distance Moving in Malibu, CA

Moves that start and end inside California are regulated by the Department of Consumer Affairs Bureau of Household Goods and Services (BHGS), not the CPUC, which stopped regulating household movers on July 1, 2018 under Senate Bill 19. Popeye Moving & Storage operates under CAL T 189749 for moves inside California, holds USDOT 1472924 and MC 498816C for interstate work, and is fully insured. Moves that cross a state line are regulated by the Federal Motor Carrier Safety Administration under USDOT and MC authority, with different paperwork and a different complaint route. You can check any mover's permit with BHGS at bhgs.dca.ca.gov or on (916) 999-2041 before you book, and complaints about a California household mover go to BHGS.

Yes. Estimates and quotes are free, including in-home and video estimates, and a video survey lets Popeye give you a guaranteed binding price. On a move inside California the price is set in writing before anything is loaded, with a Not To Exceed figure that caps the bill unless you agree to a written Change Order For Services for added work. A verbal rate over the phone is not an estimate. On interstate moves, binding estimates are available under federal rules. California law requires a written estimate on in-state moves but does not require a binding one; the Not To Exceed figure is what caps an in-state bill. Call (310) 823-9510 - the office is open 6 AM to 9 PM, seven days a week, including Sunday.

A move from Malibu to another California city is intrastate and falls under the Household Movers Act and Maximum Rate Tariff 4, administered by the Bureau of Household Goods and Services. A move from Malibu to another state is interstate and falls under federal rules. The two regimes use different estimates, valuation rules and complaint routes, so your paperwork will say which one applies.

Loading time depends on the size of the household and the access at each address, and transit time depends on distance, route and scheduling. We discuss a delivery window for your specific move at the estimate and put the agreed dates in writing, rather than quoting a general figure that may not fit your route.

File a written claim with the mover within nine months of delivery. Under Maximum Rate Tariff 4 on California moves, the mover must acknowledge a written claim within 30 days and pay, decline or make a firm settlement offer within 60 days, and a claim cannot be denied only because the damage was not noted at delivery. Keep your estimate, Agreement For Moving Services and bill of lading, because that paperwork supports any claim.

As a typical Los Angeles range and not a quote, local residential moving runs $150 to $200 per hour for a two-person crew and truck, and white glove moving runs $150 to $250 per hour. Fine art and antique moving runs $300 to $1,200+ and piano moving $200 to $600. Travel on the canyon roads and the access at your property affect the total, which is set in writing before anything is loaded.

Yes. Popeye holds CAL T 189749 for moves inside California and USDOT 1472924 and MC 498816C for interstate work, and is fully insured. California household movers are regulated by the Department of Consumer Affairs Bureau of Household Goods and Services, the BHGS, on (916) 999-2041. Authority moved from the CPUC to the bureau on July 1 2018 under SB 19.

Yes, free in-home and video estimates. For beachfront and hillside homes an estimate that sees the access is the reliable route. After a video survey Popeye can give a guaranteed binding price, and on a move inside California the price is set in writing with a Not To Exceed figure before anything is loaded.

Yes. Popeye offers full-service vaulted storage at its own warehouse at 5509 1/2 S Centinela Ave in Mar Vista, with no minimum or maximum term. Goods are placed into vaults at the Mar Vista warehouse the same day as pickup, with no overnight hold on the truck. There is no unit or key, crews handle your goods and the space is climate controlled for temperature and humidity. Wine, fine art, pianos and chandeliers are accepted.

Beachfront properties on the ocean side often have no frontage for a truck, so goods are carried down steps or walkways and loading happens against live traffic on Pacific Coast Highway. Popeye plans the crew size, truck position and hours for that carry and includes them in the written estimate.

Often not. Hillside properties above the highway have steep private drives and switchbacks a long truck cannot take. In those cases a shuttle from a smaller vehicle is the professional method, and it is priced at the estimate rather than decided on the day.

They can. Malibu Canyon Road and Kanan Dume Road are winding two-lane mountain roads, and fire closures and slides shut them at short notice with no practical alternative. Caltrans also treats PCH through the Palisades Fire burn area as an active work zone. Popeye checks conditions near the date and keeps flexibility in the schedule.